Peace of mind – now included. Customers purchasing select electronics from Walmart Canada will now benefit from Walmart Extended Care, a free extended warranty program available for televisions, laptops and desktops. Tech support starts the day of purchase and lasts for two years.
Powered by Asurion, a leading global tech care provider, the new program provides customers with an extra year of extended warranty coverage, bilingual 24/7 automated tech support and a simple online claims process at no additional cost.
“At Walmart, we’re focused on delivering value at every step of a customer’s shopping journey,” said Morgan Ferris, Vice President, Entertainment, Walmart Canada. “Through Walmart Extended Care, which is included in the everyday low price of our electronics, we’re helping customers get even more out of these important purchases by extending the warranty period to two years.”
“Technology is central to everyday life, and customers expect protection and support options that are fast, intuitive, and there in moments of need,” said Jennifer Safruk, VPGM Canada at Asurion. “With Walmart Extended Care, we’re leveraging our global supply chain network, insights from millions of support interactions, and continued investment in AI-powered experiences to help Walmart deliver smarter, more responsive support and create even more value for their customers.”
Walmart Extended Care is designed to keep things simple, with three key benefits:
- Extended warranty coverage. Get two years of total defect coverage, including Walmart Extended Care’s additional year after the manufacturer’s warranty ends.
- Troubleshooting assistance, anytime. Access 24/7 bilingual tech support through an automated assistant. Quick, easy and available whenever help is needed.
- Fast and easy claims. File a claim online during the coverage period at asurion.com/walmartextended.
This new program builds on our existing Walmart Protection Plan program, powered by Asurion, which provides worry-free protection on TVs for 3 years and on Laptops and Desktops for 2 years. Plans start at $14.97. When a Walmart Protection plan is purchased, customers get 4 or 5 years of coverage for eligible products.
