Take Control of Your Personal Information
Updated: 10/25/2023
We process your personal information based on your consent and in accordance with our privacy policies and procedures.
You have choices about the various ways we collect, use and share your personal information as set out below.
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Request access, deletion or updates to personal information or withdraw consent to data processing |
In order to access, delete or update/correct your personal information, please submit a written request through our Privacy Request form or by writing to Privacy Office, Wal-Mart Canada Corp., 1940 Argentia Road Mississauga, Ontario L5N 1P9.
NOTE: To ensure personal information is released only to authorized parties, Walmart is obligated to verify the identity of anyone to whom it releases personal information. |
Update or correct personal Information contained in your Walmart.ca profile |
You may update your online profile by logging into your My Account. For tips on how to manage your Walmart profile, please refer to Managing Profile.
You can also update your profile information by emailing Walmart’s Privacy Office at: CAPrivacy@walmart.com. |
Deactivate your Walmart.ca account |
Contact Customer Experience or email cacustrel@walmart.com or email Walmart’s Privacy Office at CAPrivacy@walmart.com.
NOTE: Deactivation includes
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Delete your Walmart.ca account |
Contact Customer Experience or email cacustrel@walmart.com or email Walmart’s Privacy Office at CAPrivacy@walmart.com.
NOTE: Deletion includes
While your data is deleted or anonymized from our account database, we maintain some of your data to comply with legal requirements and for other legitimate business purposes. |
Change preferences for non-essential cookies and similar tracking technologies |
Web Browser You may disable non-essential cookies and similar tracking technologies or change your preferences at any time by selecting “Manage Cookie Settings”, available at the bottom of the page. If permitted by your web browser, you can also use the browser settings to:
You may use the links below to find out how to use your browser to control cookies:
The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
NOTE: If you disable cookies, some features of our platforms may not function.
You may further opt out of third-party cookies by visiting Digital Advertising Association of Canada at http://youradchoices.ca/choices/.
Mobile App At this time, if you would like to manage any preferences, please do so by shopping with us on Walmart.ca through your web browser. |
Opt-out of 3rd party tracking and/or Walmart sharing your data with 3rd parties for the purposes of interest-based advertising |
Web Browser You may disable non-essential cookies and similar tracking technologies by changing your preferences at any time by clicking “Manage Cookie Settings”, available at the bottom of the page.
Mobile App To opt-out of third-party tracking, you may change your preferences within your device settings. Alternatively, shop with us on Walmart.ca through your browser if you would like to manage more preferences through the "Manage Cookie Settings", available at the bottom of the page.
Data collected in a Walmart Store To opt out of your personal information being shared with third parties when collected at one of our stores you may contact the Privacy Office at CAPrivacy@walmart.com.
NOTE: Opting out of interest-based advertising will not prevent advertising from appearing online, but such advertising will not be targeted based on your activities and interests. |
Opt out of Facebook custom audiences |
Adjust your social advertising settings at https://www.facebook.com/ads/settings, use the opt-out features in the Facebook advertisement. |
Opt out of Google analytics and targeted advertising |
Go to www.google.com/settings/ad or through the Google opt-out browser add-on located at https://tools.google.com/dlpage/gaoptout |
Opt out from receiving promotional communications from Walmart |
To opt-out of marketing messages, follow the instructions in your email or SMS, or by changing the settings under “Communication Preferences” in the settings of your account if you are an accountholder.
Otherwise, feel free to request change to your communication preferences by contacting the Privacy Office at CAPrivacy@walmart.com. If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your contact information. For instance, if you would like to opt out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and SMS, and 4-6 weeks for other requests.
Please note that for push notifications in the App, you are able to manage your preferences within your device settings.
NOTE: Even if you opt out of marketing messages, we may still contact you when required or permitted by law such as to send you transaction-related communications or recall notices. Also, if you opt out, we may retain your email address and/or SMS address, as applicable, to confirm that we do not send you further communications.
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Opt out of sharing geolocation information |
You may choose not to provide your location to us by customizing your mobile device settings to prevent sharing of location information. You may also prevent the sharing of device location information by disabling Bluetooth on your device, turning your device on to “airplane mode” or turning your device off.
NOTE: If you opt out or disable the geo-location function, some features of our websites may not function properly (i.e., if you reside in Quebec, you may need to manually select French as your language preference rather than French automatically displaying). |
