The Urgent and the Important:  Walmart Canada in 2020
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    Walmart 2020 Year In Review English
    Walmart 2020 Year In Review English
  • They say adversity doesn’t build character so much as reveal it, and 2020 revealed a lot about all of us at Walmart Canada.

    We embraced the role of an essential service, adapting to support the wellbeing of customers and associates while still delivering the products and services people needed.

    Our ability to pivot quickly meant transforming stores and implementing new safety measures nobody could have predicted. We invested in our associates and introduced new apps that added conveniences to better serve customer needs. But we didn’t let our urgent response consume us.

    Throughout the year, we kept looking to the future. We remained committed to Canadian suppliers and the changes that will continue to lessen our impact on the planet.

    But we didn’t let our urgent response consume us and never lost sight of the important.

    Together, we’ve proven that we can adapt, improvise, and overcome. These pages are a tribute to our hard-working associates and a thank you for all that they have done and continue to do. It’s a summary of the extraordinary events of 2020 and how Walmart Canada rose to the challenge by transforming for customers and associates.

    Most importantly, in the midst of a global pandemic, customers found a retailer they could continue to trust.

In a year full of challenges and unprecedented events, Walmart Canada was there for associates and customers alike. In every store and across every position, our associates went above and beyond. The responsibility of providing an essential service meant showing up for work, ready to serve customers and communities during an extraordinary…
Our associates are our greatest strength. We’re lucky to have an incredibly diverse, dedicated group of associates across Walmart Canada. Since the beginning of 2020 and throughout the pandemic, our committed associates showed up to serve communities when they were needed most.Demand led to more than 20,000 new hires and an investment of an…
We’re stronger as a company and a country when everyone is included and empowered. We’re proud to have associates from all different backgrounds and experiences. In fact, in 2020 we were honoured to be named one of the most diverse workplaces in Canada in a survey of Canadian consumers.We continue to leverage the strength of our diverse associate…
Our customers want the very best experience when they choose to shop with us. This past year, as more and more customers stayed home, we accelerated expenditures in all aspects of the business.Walmart Canada invested significantly to modernize and introduce new technologies to serve our customers better.The cornerstone of our plan was a milestone…
We are honoured to partner with many Canadian-based businesses, both large and small. Every day, we help move Canada’s economy forward by working with more than 2,200 Canadian suppliers. In doing so, we play a role in creating jobs and opportunities for people of all backgrounds, helping strengthen communities across the country. These…