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Take Control of Your Personal Information

and last updated on December 19, 2022 01:16 PM

<span style="font-size: 16px">Last updated: 12/12/2022</span>

Last updated: 12/12/2022

We process your personal information based on your consent and in accordance with our privacy policies and procedures.

You have choices about the various ways we collect, use and share your personal information as set out below.


Steps Required

Request access to personal information

Email Walmart’s Privacy Office at CAPrivacy@walmart.com  or write to Privacy Office, Wal-Mart Canada Corp., 1940 Argentia Road, Mississauga, Ontario L5N 1P9.

NOTE: To ensure personal information is released only to authorized parties, Walmart is obligated to verify the identity of anyone to whom it releases personal information.

Update or correct personal Information contained in your Walmart.ca profile

You may update your online profile by logging into your My Account. For tips on how to manage your Walmart profile, please refer to Managing Profile.

You can also update your profile information by emailing Walmart’s Privacy Office at: CAprivacy@walmart.com.

Deactivate your Walmart.ca account

Contact Customer Experience or email Walmart’s Privacy Office at CAPrivacy@walmart.com.  

NOTE:  Deactivation includes

  • Profile hidden from the website.
  • Ability to restore your account by contacting Customer Experience as long as your account is still in our system.

Delete your Walmart.ca account

Contact Customer Experience or email Walmart’s Privacy Office at CAPrivacy@walmart.com.   

NOTE: Deletion includes

  • Removal or anonymization of your personal information from your online account
  • Removal of your email address from our distribution lists

While your data is deleted or anonymized from our account database, we maintain some of your data to comply with legal requirements and for other legitimate business purposes.

Control cookies

You may disable non-essential cookies by withdrawing your consent to them at any time. 

You may use your web browser to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block ‘third-party’ cookies
  • clear all cookies when you close the browser
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context) and
  • install add-ons and plugins that extend browser functionality.

You may use the links below to find out how to use your browser to control cookies:

The “Help” portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

NOTE: If you disable cookies, some features of our platforms may not function.

Opt-out of Facebook custom audiences

Adjust your social advertising settings at https://www.facebook.com/ads/settings, use the opt-out features in the Facebook advertisement.

Opt out of Google analytics and targeted advertising

Go to www.google.com/settings/ad or through the Google opt-out browser add-on located at https://tools.google.com/dlpage/gaoptout

Opt-out of interest -based ads

Visit Digital Advertising Association of Canada at http://youradchoices.ca/choices/

NOTE: Opting out in this manner will not prevent advertising from appearing online, but such advertising will not be targeted based on your activities and interests

Opt-out from receiving promotional communications from Walmart

You may unsubscribe from receiving promotional communications from us at any time by clicking “unsubscribe” in the email you receive from us or by typing STOP in response to an SMS you receive from us.  Otherwise, feel free to request change to your communication preferences by contacting the Privacy Office at CAPrivacy@walmart.com.   

NOTE: Your withdrawal of such consent may limit your ability to obtain certain services. Even if you choose to opt out of communications, we will continue to send you transactional messages about your purchases or product pre-orders.