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Our Commitment

Fifty years ago, Sam Walton established Walmart as a place for people to shop for quality goods at discounted prices. Since then, Walmart has grown around the world but that commitment has never wavered. In Canada, Walmart's mission is clear - we want to save Canadians money to help them live better. We believe Canadians deserve access to the quality products they need, at everyday low prices, in the ways they want to shop for them. That's our commitment to you.

Our Commitment

A Walmart customer shops for fresh produce

Everyday Low Prices

Saving Canadians money has been our mission since we opened the first Walmart in Canada more than 20 years ago, and today we’re more committed than ever to that promise. We want to make it easy for customers to know they are getting the best value for their money, and finding everything they need, all under one roof. As part of that promise, we’ve worked to identify the products that customers buy most often such as bananas and paper towels with a visible “everyday low price” mark in store and online. Canadians can be sure they are always getting the lowest price on these items, day in and day out.  

Shop How You Want, When You Want, Where You Want

We have heard our customers loud and clear. They are busy. Busy families. Busy parents. Busy professionals. They want time for the things that matter like hockey games and dinner with family. With fewer hours in the day, it's our job to make sure Canadians have access to Walmart's low prices and quality products in the most convenient ways. 


In-store, our customers enjoy a one-stop shopping experience with general merchandise, fresh grocery, pharmacy and photocentres available at many of our locations in addition to the numerous products and services available through the businesses who operate in Walmart Canada stores including Tim Hortons, McDonalds and dry cleaners. Walmart Canada is proud of our efficient checkout services and superior customer service. We offer the option of automatic checkout at many of our stores along with the option to checkout with one our friendly associates. We invite you to visit your local Walmart Canada store today. 

Online at walmart.ca

With demanding schedules, our customers have told us they need convenient options when it comes to their shopping needs. And we are listening. Walmart Canada's flagship website walmart.ca is visited daily by over 500,000 customers, making Walmart's everyday low prices available to customers from the comfort of their home or on the go. In 2015, we launched our online grocery delivery program in the Ottawa area that allows customers to pre-order grocery items online and pickup them up at their local store. This program has since expanded to the Greater Toronto Area. We’ve also installed Walmart.ca Lockers in 7-Eleven stores in the GTA so that customers can pick up their goods 24/7. Our partnership with Canada Post locations across the country also offers customers the convenience of picking up deliveries at their leisure and for others, our home shipping option is most suitable. 

Whether you choose to shop in-store or online, whether you prefer to do your own shopping or want our help to make your selections, our commitment is clear - we are here to make your life easier, more convenient, and better.

Quality Products - What We Expect, What Our Customers Deserve

Canadians deserve access to quality products – from the food they eat to the clothing they wear– at affordable prices. And it's our belief that customers shouldn't have to compromise between the two. In fact, Walmart Canada has a team dedicated to quality and quality only. Their sole focus is ensuring the quality of goods you receive meet your expectations. We work closely with our suppliers to ensure we not only comply with industry standards, but that we comply with our own high expectations of the products we bring to you and your family. Walmart Canada is committed to making the lives of our customers better by offering them quality products at unbeatable prices. Always. 

The Products You Want

Our customers are diverse and so are their needs and tastes. We are committed to bringing our customers the products they want at low prices every day. In Canada, Walmart is proud to celebrate the many cultures respected by our customers through our “Store of the Community” offering. Population growth is almost entirely driven by new Canadians and there is an increase in demand for ethnic foods. It is not uncommon to see a variety of kosher and halal food products, as well as Asian, Indian and Latin influences in Walmart Canada stores. Walmart Canada’s "Store of the Community" products meet this need by assessing each market to identify and meet the demand for ethnic products.