The world is changing rapidly and the way our customers live and shop is changing just as quickly. Walmart Canada is at the forefront of this change – improving, expanding and growing our services everyday to meet the changing needs of our customers. Our goal is simple – to make shopping easy and convenient for our customers without compromising on our everyday low prices and quality. This means investing in our eCommerce business to ensure Canadians can shop when they want, how they want, and where they want. Anytime.
Canada's flagship online store, Walmart.ca is visited by more than 600,000 customers daily. Customers can purchase a diverse selection of
products including grocery items, electronics, and patio furniture on the site, from the comfort of their home or on the go. The
site has won the Retail Council of Canada Excellence
in eCommerce award for providing groundbreaking customer responsiveness.
Online Grocery Pickup
As part of our commitment to increasing access to Walmart's low prices and product offering, we continue to find new ways to help our customers live better. We know our customers are busy - busy parents, busy professionals and busy families. To help save Canadians time and money, Walmart Canada launched an online grocery pick up service at 11 Ottawa-area locations in 2015. The service expanded to 12 Greater Toronto Area stores in early 2016.
Walmart's Online Grocery Pickup offers shoppers the ability to select grocery items online at Walmart.ca and have them ready for pickup at their local participating Walmart store. Customers simply place their order from the comfort of their home or on the go and choose a pickup time and location that is convenient for them. They then pull into a dedicated online grocery pickup parking spot, call a dedicated phone line and their order is brought outside and loaded into their vehicle in minutes. The service costs $3 and prices online are the same as in-store. To learn more about Online Grocery PickUp at Walmart Canada, please click here.
Convenient Shipping Options
Making sure our customers
have access to the products they want, when they want them through convenient
shipping options is an important part of Walmart Canada’s eCommerce business.
Walmart Canada’s Grab
& Go Locker service allows customers to order goods online at Walmart.ca
and ship for free to a Grab & Go locker. Once the item is placed in the
locker the customer is sent an email with a 6-digit PIN code. Customers then
have 7 days to retrieve their items from the locker. Walmart’s Grab & Go Lockers
are currently offered in select GTA Walmart stores, Walmart Canada Home Office,
and Kapuskasing, Ontario.
In 2015, a partnership
between Walmart Canada and 7-Eleven Canada Inc. expanded the service to include
lockers in select 7-Eleven stores in the Greater Toronto Area. The partnership
with 7-Eleven stores allows Walmart.ca customers the ability to order online
and pick up their order, 24 hours a day, seven days a week, at a convenient
location, at no cost.
Walmart Canada customers
can also choose to have their products shipped to any Canada Post location to
avoid missing the delivery truck, or straight to home – the choice is yours.
To find out more about Walmart Canada’s convenient shipping options,
please click here.