Effective immediately, customers will no longer be charged a $2.97 pickup fee for groceries ordered on Walmart.ca and picked up at a participating Walmart store or Penguin Pick-up location.
Mississauga, ON – August 1, 2017 – Walmart Canada today announced that it is cancelling the $2.97 fee it previously charged customers that ordered groceries online for pick up at a Walmart store.
Walmart Canada’s Online Grocery service provides customers the convenience of selecting grocery items online at Walmart.ca and have them ready for pickup at their local participating Walmart store. Customers simply place their order from the comfort of their home or on the go then choose a pickup time and location that is convenient for them. They then park their vehicle in a dedicated Online Grocery Pickup parking spot, call a dedicated phone line and their order is brought outside and loaded into their vehicle in minutes.
“We are thrilled to be able to cancel the pickup fee” said Daryl Porter, vice president omnichannel operations and Online Grocery, Walmart Canada. “Eliminating this fee is in keeping with our goal is to save customers money. While it only represents a fraction of a typical grocery order, we don’t believe customers should have to pay even a penny more than necessary when they shop with us”, he added.
Walmart Canada’s Online Grocery service offers customers a selection of Walmart’s top-quality selection of everyday grocery items, including: domestic Canada No.1 and Canada Fancy grade fruits and vegetables; an expanded selection of organic produce and other Canadian-certified organic products. Fresh meats include Your Fresh Market 100% Canadian AAA Angus beef, Maple Leaf chicken, pork and sausage, and Canadian salmon. An assortment of these products as well as a broad range of everyday grocery items are available to customers using the Online Grocery Pickup service.
Trained, dedicated grocery shoppers have been hired at all participating locations to ensure items are carefully hand-picked and packaged with care.
Today, Walmart stores in Ottawa, Greater Toronto Area, Calgary and Edmonton currently offer Online Grocery pick up.
About Walmart Canada
Walmart Canada operates a growing chain of more than 405 stores nationwide serving more than 1.2 million customers each day. Walmart Canada’s flagship online store, www.walmart.ca, is visited by 600,000 customers daily. With more than 90,000 associates, Walmart Canada is one of Canada’s largest employers and is ranked one of the country’s top 10 most influential brands. Walmart Canada’s extensive philanthropy program is focused on supporting Canadian families in need, and since 1994 Walmart has raised and donated more than $250 million to Canadian charities. Additional information can be found at walmartcanada.ca, facebook.com/walmartcanada and at twitter.com/walmartcanada.
For further information please contact: CorporateAffairsCanada@walmart.com