Contact Us

Have a question about stores or products? See our FAQs and get an instant answer.

For Store Inventory Questions

Walmart.ca does not have access to store inventory. If you want to know whether an item is carried by your local Walmart, please call the store directly and ask to speak with a department manager.

Get store hours and phone numbers

For Other Questions and Comments

Please e-mail cacustrel@wal-mart.com and include: (* mandatory)
* Your name
* Your phone number
* Store location
* Date and time of incident

For product concerns, please also provide:
* Product name
* UPC #
* Brand name
* Product description
* Details of the issue (please limit your message to 700 words)

If you provide us with this information, we’ll be able to assist you in a more timely fashion.

Contact Us by Phone
Walmart Customer Relations
1-800-328-0402
7:30 a.m. – 5:30 p.m. (EST)
Monday – Friday (excluding holidays)