Great Value Customer,

Stocking up on everyday essentials doesn’t have to cost more. Great Value offers quality products at unbeatable prices and a product selection to meet all your grocery and household needs. With 1,500 products (and growing), we have what you need to help meet these every day needs.

We’re so sure you’ll  love your Great Value purchase, as much as we do, that each of our Great Value products comes to you with our  Satisfaction Guarantee. If for any reason you’re not satisfied with your purchase, we’ll provide a hassle free refund, or exchange.  That’s our commitment to you.

For Questions and Comments

Please e-mail cacustrel@wal-mart.com and include: (* mandatory)

  * First Name, Last Name
  * Your phone number
  * Store location
  * Date and time of incident

For product concerns, please also provide:

  * Brand name
  * Product name
  * UPC #
  * Batch / Lot # (if available)
  * Best Before Date
  * Product description
  * Details of the issue (please limit your message to 700 words)

To better assist you in a more timely fashion, along with providing this required information, please do not discard your product, if there is a product issue. This will help to ensure that our suppliers will continue to deliver quality products we can be proud of.

We also invite you to call our Walmart Customer Relations Department @ 1-800-328-0402 from 7:30 a.m. – 5:30 p.m. (EST)  Monday – Friday (excluding holidays). 

Thank you